We can help you recruit and manage your event volunteers and stewards!

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Event Volunteers and Stewards

Hotbox Events recruits and manages volunteer stewards for events across the UK. Our first event was Leeds Festival in 2003, where we provided just 6 volunteers. Since then, we've grown to now supplying over three thousand volunteer stewards every year!

If you run an event and would like more information about the volunteers Hotbox Events can provide please contact us.

Our event volunteer and stewarding experience

Our management team has been recruiting and managing volunteer stewards for events since the early 90s.

We currently supply and manage teams of up to 900 at the events we work with, helping in the campsites, on fire towers, gates, wristband exchanges, entrances and in the arenas.

Event Volunteers and Stewards - Hotbox Events - Group of volunteers before shift - 2022-001 740PxSq72Dpi

Event Volunteers and Stewards

Our event volunteer and stewarding services

Our volunteer teams provide support and customer service to event goers whilst working with other onsite agencies to help reduce crime and keep event ticket holders safe.

The key areas our volunteer stewards assist with include:

  • Working in campsites, arenas, on gates, fire towers, and wristband exchanges.
  • Our stewards are the eyes and ears of an event; trained to be proactive and alert to any potential problem.
  • Promoting crime awareness and crime prevention to the public.
  • Working with onsite teams to ensure medical, fire and security issues are dealt with promptly and safely.
  • Helping to prevent overcrowding and on hand to monitor crowd safety.
  • Assisting the public to create an environment where they feel safe.
  • Directing the public, assisting with ingress and egress to help the process run smoothly and effectively.
  • Supporting your ticket holders, providing information about the event including facilities and performances to ensure they have the best possible time at your event.

Event feedback

We've received fantastic feedback from event organisers and even the UK Police Force! You can find some of the feedback we've received on our event feedback page.

Event volunteer and steward feedback

We pride ourselves on both the service our event volunteers provide and the enjoyable working environment we create for our stewards.

Joining Hotbox Events as a volunteer provides a valuable insight for those interested in working in the event sector, whilst at the same time offering a valuable service to the event.

You can find feedback from our volunteers on our event volunteer feedback page.


If there is anything you would like to ask or you would just like to chat with us about our event volunteer and stewarding services, the easiest way is to...

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You can connect with us @hotboxevents on Instagram, Twitter, Facebook, and LinkedIn

Watch event interviews

If you'd like to hear from some of our event volunteers make sure you check out our event volunteer interviews!

In our event interviews you'll get to hear the experiences of event staff and volunteers who have joined us, talking about how they found their shifts, how they were treated by the Hotbox Events team at the events they've worked at, taking on more responsibility year on year and progressing from an event volunteer to staff role, and even how the experience and confidence gained working at events has helped with their career progression away from events!

Photos of event volunteers and stewards

Another way to take a look at our event volunteers in action is to check out some of our event photos!

In our event photo galleries, you will find thousands of photos covering our event history over the past twenty years!

Event Newsletter

We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!


If you would like to drop us an email its info@hotboxevents.com


You can reach our office by phone on the numbers below...

Tel: 01252849600 (UK) select option 2 for Hotbox Events

Tel: +441252849600 (International) select option 2 for Hotbox Events


Thanks for the opportunity to work for Hotbox at Download Festival, it was my first time volunteering and as a solo volunteer.  All the volunteers were friendly and it was good to meet so many different people and share experiences and conversations. All the team leaders were professional, helpful, approachable, friendly and supportive and a credit to the Hotbox team!

Event Volunteers and Stewards - Hotbox Events - Arena volunteers by waterfront stage - 2022-001 740PxSq72Dpi

Event Volunteers and Stewards

Event Volunteers and Stewards - Hotbox Events - Arena volunteers in front of dance tent - 2022-001 740PxSq72Dpi

Event Volunteers and Stewards

Event Volunteers and Stewards - Hotbox Events - Campsite volunteer helping festival goers 2022-001 740x574Px72Dpi

Event Volunteers and Stewards

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