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Festival Volunteers and Stewards

Hotbox Events recruits and manages volunteer stewards for UK festivals. Our first festival was the 2003 Leeds Festival, from humble beginnings we've grown from that small team of just 6 volunteers to supplying over two thousand volunteer stewards to festivals across the UK every year!

If you run a festival and would like more information about the volunteers Hotbox Events can provide please contact us.

Our Volunteer and Stewarding Experience

Our management team has been recruiting and managing volunteer stewards for music festivals since the early 90s.

We currently supply and manage teams of up to 850 at the festivals we work with, helping in the campsites, on fire towers, gates, wristband exchanges and in the arenas.

Our Volunteer and Stewarding Services

Our teams provide support and customer service to festival goers whilst working with other onsite agencies to help reduce crime and keep ticket holders safe.

The key areas our volunteer stewards assist with include:

  • Working in campsites, arenas, on gates, fire towers, and wristband exchanges.
  • Our stewards are the eyes and ears of the event; trained to be proactive and alert to any potential problem.
  • Promoting crime awareness and crime prevention to the public.
  • Working with onsite teams to ensure medical, fire and security issues are dealt with promptly and safely.
  • Helping to prevent overcrowding and on hand to monitor crowd safety.
  • Assisting the public to create an environment where they feel safe.
  • Directing the public, assisting with ingress and egress to help the process run smoothly and effectively.
  • Supporting ticket holders, providing information about the festival including facilities and performances to ensure they have the best possible time at the festival.

Festival feedback

We've received fantastic feedback from festival organisers and even the UK Police Force! You can find some of the feedback we've received on our festival feedback page.

Volunteer and Steward feedback

We pride ourselves on both the service our festival volunteers provide and the enjoyable working environment we create for our festival stewards.

Volunteering as a steward with Hotbox Events provides a valuable insight into working in the events sector, whilst at the same time being an integral part of the running of the festival.

You can find feedback from our volunteers on our festival volunteer feedback page.

More information

If you run a festival and would like more information about the service Hotbox Events can provide please contact us.

Festival Volunteers and Stewards - Festival volunteers stewarding in the festival woods

Festival volunteers stewarding in the festival woods

Becan (Mechanical Engineering Student, Manchester University)

When I first signed up if I'm honest I was just thinking about saving some money but by the end of my first shift I was surprised to find I had actually quite enjoyed it. It was a bit surreal walking around the campsites, talking to drunk people until stupid o'clock then seeing them wake up before my shift had even ended but through a carefully regimented diet of pot noodle and coffee I managed to save some money, see some great bands and generally have a great weekend. Would recommend anyone to try this at least once in their lives as it really was a weekend I'll never forget. Oh and also, the showers where good!

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