Wednesday, September 14, 2016
We're currently busy working hard to get deposits back to our 2016 festival volunteers ASAP!
We always say they'll be on their way in October as it takes a few weeks after we get back from Reading and Leeds to go through all the info from the festivals and for the bank to print and post the cheques, but for the past couple of years they've been in the post at the end of September and as soon as they are we'll let you know!
You can find further information about the deposit return process in our Deposits, Tickets and Wages FAQs.
Please do take a minute to make sure your address is up to date in Hotbox Events PAAM.
Your deposit cheque will be posted to the address you have entered on your PAAM profile. If you don't update your address, your cheque is posted to an old address, and you then ask us to cancel your deposit cheque and resend to a different address, there is a charge for this. So please do check your address is current!
You can find further information about deposit related fees in our Terms and Conditions.
We do our very best to get the deposit cheques to you ASAP although please don't chase us, as it won't speed up your deposit return.
International volunteer deposit returns are processed via PayPal. We'll contact all of our international volunteers as soon as we're ready to start processing the international returns to confirm your PayPal account details. If you don't have a PayPal account it's very easy to set one up.
Again many thanks for all of your work in 2016 and we hope to see you at a festival again in 2017!