The impact of Coronavirus COVID-19 on the 2020 Music Festival Season

2017 Latitude Festival staff and volunteer Info Packs and Meals!

Wednesday, June 28, 2017

2017 Latitude Festival staff and volunteer Info Packs and Meals!

If you're joining us as a volunteer or member of staff at the 2017 Latitude Festival you can now login to Hotbox Events PAAM and download your Info Pack!

There is a wealth of info in the pack including pre-event and onsite contact details, travel and arrival info, where and when you need to check-in at Latitude Festival, information about festival passes, how volunteer shifts are organised, Latitude Festival catering, your briefings and training sessions, emergency procedures, staff and volunteer roles and responsibilities at the festival, festival security procedures, festival CCTV, Health and Safety, festival communications, info about the Latitude Festival Green Initiatives and more!

The information within the pack is very important so please make sure you login and read it before you arrive at Latitude!

To download your Info Pack you need to:

  1. Login to Hotbox Events PAAM.
  2. Select the Latitude Festival Event Info button.
  3. Click the link to the PDF (downloads section).

We're receiving a lot of emails and phone calls about Latitude Festival; most of the answers to questions regularly asked can now be found in the Info Pack so please make sure you download and read yours!

Please also make sure you read:

  • 2017 Latitude Festival Arrival Info
  • Hotbox Events Right to Work and Volunteer Fact Sheet
  • Hotbox Events Health and Safety at Festival Sites

The above PDFs can also be found on the Event Info page.

Please also login to Hotbox Events PAAM and order your 2017 Latitude Festival meal vouchers!

To order your Latitude meal vouchers you need to:

  1. Login to Hotbox Events PAAM.
  2. Select the Latitude Festival Event Info button.
  3. Scroll down to the Event Preferences 'Pre-pay for Meal Vouchers' section.
  4. Select and pay for your meal vouchers.

Meal vouchers cost £4.52 each and can be used at crew catering between Wed 12th and Mon 17th July.

Each meal voucher will entitle you to a hot meal and drink, or a packed lunch.

If you order packed lunches you'll be able to collect these from catering on the day. Packed lunches can also be ordered for Tue 11th.

Please note other than crew catering, there will be no other onsite catering facilities available until the Arena and Village open on Thu 13th July.

When ordering meal vouchers, please bear in mind that the crew catering facility is in the crew compound, so please order a packed lunch to take out on-shift, and a hot meal either side.

Although meal vouchers are date and time (breakfast / lunch / dinner) specific, when shifts have been allocated should you find you have ordered vouchers which clash with your shifts don't worry as we've been advised that Hotbox volunteer vouchers will be accepted at other times should it be required.

You're welcome to bring your own food to site, and once you've booked in you will be able to leave site and return if you wish to do a shopping run.

If you would like to use the main crew catering facility, you will need to pre-order your meal vouchers.

There is no walk up and buy meal option for crew catering and you will not be able to purchase vouchers onsite as food needs to be ordered in advance.

There is a crew snack bar that sells crisps, drinks and chocolate which you can buy onsite.

Meal vouchers will only be ordered on receipt of payment as we need to pay the catering suppliers in advance on your behalf.

Vouchers can be collected from our onsite office when you book in.

For each meal voucher ordered a 3.45% merchant transaction fee will be added to the order.

The deadline for placing your meal voucher order is Sunday 2nd July.

Vouchers are non-refundable.

If you have any questions about volunteering at festivals with Hotbox Events you can find lots of info on our website. Our festival FAQ are full of answers to questions we're regularly asked; in our festival forum you can chat with volunteers who regularly join us at Latitude; if you'd like to have a look at photos of the Hotbox team working at festivals head over to our festival photo galleries!

If you can't find the answer to your questions on our website, please don't hesitate to get in touch.

See you at Latitude!


Chat, ask questions, arrange lift sharing and more!


Take a browse through our festival photo galleries!


Find out answers to the questions our volunteers ask the most!

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