The impact of Coronavirus COVID-19 on the 2020 Music Festival Season

A huge thank you to our 2017 Download Festival staff and volunteers! Please send us your feedback!

Wednesday, June 14, 2017

A huge thank you to our 2017 Download Festival staff and volunteers! Please send us your feedback!

A huge thank you to all the staff and volunteers who worked with us at the 2017 Download Festival!

It was our first time working with Download so a new challenge and one we've been working very hard since the end of last year towards.

The feedback from Download Festival so far has been fantastic, praising the hard work and professionalism of our staff and volunteers working across the Download Festival site.

It was brilliant to see how enthusiastic you were to help the festival goers throughout the week, and especially at the start despite the adverse weather for the first couple of days. The always wanting to do more attitude of everyone who worked with us was inspiring and never failed to put a smile on our faces!

A big thank you for your patience when arriving at the festival, the additional checks and security measures were important to implement so again a big thank you for helping us to implement these.

The brilliant feedback we've been receiving from you via our social channels and email about working at Download Festival and with Hotbox Events has been wonderful to read. If you enjoyed your week with us and have a few minutes to send over a paragraph or two for our staff and volunteer feedback page...

Please email this to

Please attach a photo if you can so this can be added to the Hotbox website too!

Your comments and feedback really helps those in future years get an idea of what working at a festival with Hotbox Events is like so please do get in touch if you can!

We're already planning for next year and your suggestions are always taken into consideration; many of which help us to improve both our service to the festival goers and the experience for our staff and volunteers. So, if you do have any comments - good or bad - please don't hesitate to get in touch. We realise nothing is perfect so please don't be afraid of having a moan if there is something you'd like us to take into consideration for 2018.

If you're missing Download as much as we are please keep an eye on our website and social channels as our amazing volunteer photographer Alex took lots of brilliant photos of you all which we'll be uploading soon!

If you’d like to join us again this summer please head over to Hotbox Events PAAM where you can apply to join us at the 2017 Latitude Festival in July, Virgin V Festival, Reading Festival and Leeds Festival in August!


Chat, ask questions, arrange lift sharing and more!


Take a browse through our festival photo galleries!


Find out answers to the questions our volunteers ask the most!

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