Reading and Leeds Festival staff and volunteer shifts assigned, meal voucher ordering open, info packs ready!

Reading and Leeds Festival staff and volunteer shifts assigned, meal voucher ordering open, info packs ready!

Friday, August 20, 2021

If you're volunteering with us at Reading and Leeds Festival your volunteering shifts have now been assigned, you can order your meal vouchers, and your info packs are ready!


You can find out which shift pattern you're on by logging into Hotbox Events PAAM

Your shift is shown on your Reading or Leeds Festival Event Info page.

Please note that if you've only just had your Reading or Leeds Festival volunteer position confirmed then your shift may still be pending. We're assigning new volunteer shifts daily so please check back for an update!

Meal Vouchers

You can now login to order your meal vouchers!

This year, Reading and Leeds Festival Staff Catering will be keeping us fed and watered!

Reading and Leeds Festival Staff Catering is based in the main staff area, close to where our compound is based, serving a variety of hot and cold food each day at a greatly discounted price compared to the public festival food outlets.

To order your Reading and Leeds Festival meal vouchers:

  1. Login to Hotbox Events PAAM
  2. Select the Reading or Leeds Event Info button.
  3. Follow the instructions for meal voucher ordering.

Please note the deadline for pre-ordering meal vouchers is Monday 23rd August.

The Hotbox compound will house a large marquee with tables, chairs and kettles; providing 24 hour access to hot tea and coffee! We will be providing some tea, coffee, milk and sugar although PLEASE bring your own mug!

Also, if you tend to drink a lot of tea and coffee please bring some extra supplies as ours won't last forever!

Info Packs and Docs

Please login and read your Reading and Leeds Festival Info Pack and Docs!

There is a wealth of info in the packs including pre-event and onsite contact details, travel and arrival info, where and when you need to check-in at Reading and Leeds, information about festival passes, how volunteer shifts are organised, Reading and Leeds catering, your briefings and training sessions, emergency procedures, staff and volunteer roles and responsibilities at the festival, festival security procedures, festival CCTV, Health and Safety, festival communications, info about the Reading and Leeds Green Initiatives and more!

The information within the packs is very important so please make sure you login and read it before you arrive at Reading and Leeds!

To read your Info Pack, you need to:

  1. Login to Hotbox Events PAAM
  2. Click the Portal button in the main menu.
  3. Click the Reading or Leeds Info Pack button.

We're receiving a lot of questions about volunteering at Reading and Leeds; most of the answers can now be found in the Info Packs so please make sure you read yours!

You'll also find the below documents in the Portal!

  • Health and Safety at Festival Sites
  • Flexi Backpack Guidance
  • Fire Extinguisher Chart
  • Right to Work and Volunteer Fact Sheet
  • Health and Safety and Covid Self-testing and Verification

Please make sure you read all the docs before arriving at Reading and Leeds!


If there is anything you would like to ask or you would just like to chat with us about volunteering, the easiest way is to...

Connect with us on MessengerConnect with us on Messenger


You can connect with us @hotboxevents on Instagram, Twitter, Facebook, and LinkedIn


If you would like to chat with others who have volunteered with us before head to our Facebook Group and Forum

On Facebook and in our Forum you will find new and returning volunteers chatting about what it is like to volunteer at festivals, arranging to share lifts, asking and answering questions about volunteering at festivals and more...


If you have not volunteered at a festival before and are wondering what it is like, checkout some of our staff and volunteer interviews!

In the interviews you will get to hear from volunteers who have joined us talking about how they found their shifts, how they felt they were looked after by the Hotbox team, what it was like volunteering solo for the first time, taking on more responsibility year on year and progressing from a volunteer to staff role, and even how the experience and confidence gained has helped with career progression away from festivals!


Another way to see what volunteering is like is to check out some of our festival photos!

In our festival photo galleries, you will find thousands of photos covering our festival volunteering history over the past twenty years!

Going Solo

If you're volunteering with us although unsure about going solo you do not need to worry, every year more than half of those who volunteer with us do so on their own the first time and then return year on year to meet up with friends they have made whilst volunteering!


If you have specific questions about volunteering at festivals try our festival FAQs!

Our festival FAQs are regularly updated and packed full of answers to the questions we are usually asked, plus lots of handy hints and tips about volunteering at festivals.


We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!


If you would like to drop us an email it's


You can reach our office by phone on the numbers below...

Tel: 01252849600 (UK) select option 2 for Hotbox Events

Tel: +441252849600 (International) select option 2 for Hotbox Events

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