Download Festival 2023 Shifts Confirmed and Meal Voucher ordering open!

Download Festival 2023 Shifts Confirmed and Meal Voucher ordering open!

Thursday, May 18, 2023

If you're joining us at Download your Download Festival shifts have been assigned, and it's time to order your meal vouchers!


You can find out which shift pattern you're on by logging into Hotbox Events PAAM

Your shift is shown on your Download Event Info page!

Meal Vouchers

You can now login to order your meal vouchers!
Meal vouchers can be used at crew catering in the staff campsite during the festival. Crew catering will be located close to where our compound is based, serving a variety of hot meals and packed lunches at a greatly discounted price compared to the public festival food outlets.

You can pre-order meal vouchers from Hotbox for £5.80 per voucher.

To order your Download meal vouchers:

  • Login to Hotbox Events PAAM
  • Select the Download Event Info button.
  • Follow the instructions for meal voucher ordering.

Please note the deadline for pre-ordering meal vouchers is midday Tuesday 23rd May 2023.

The Hotbox compound will house a large marquee with tables, chairs, and kettles, providing 24 hour access to hot water, tea and coffee!

We will be providing some tea, coffee, milk and sugar, although please note, we will not be providing disposable cups this year to reduce our environmental impact at the festival. You can purchase a reusable insulated keep cup from the Hotbox office in the staff campsite or you're welcome to bring your own to the festival.

Also, if you tend to drink a lot of tea and coffee, please bring some extra supplies as ours won't last forever!

Proof of Right to Work in the UK

And finally, please make sure you have your proof of right to work in the UK sorted! It's better to avoid a last-minute panic by checking you know where your passport/birth certificate and NI document are now than 5 minutes before you're due to leave for the festival!

We're required to see the original documents at the festival site, we cannot accept photocopies.

If you're using a Home Office Share Code as proof of your right to work in the UK, please ensure this has been emailed to us along with your date of birth before the festival.

Please note – a driving licence is NOT proof of your right to work in the UK!

We look forward to seeing you at Download!


If there is anything you would like to ask or you would just like to chat with us about, the easiest way is to...

Connect with us on MessengerConnect with us on Messenger


You can connect with us @hotboxevents on Instagram, Twitter, Facebook, and LinkedIn


If you would like to chat with others who have joined us before head to our Facebook Group and Forum

On Facebook and in our Forum you will find new and returning staff and volunteers chatting about what it is like to join us at festivals, arranging to share lifts, asking and answering questions about working at festivals and making new friends!


If you have not joined us at a festival before and are wondering what it is like, check out some of our staff and volunteer interviews!

In the interviews you will get to hear from those who have joined us talking about how they found their shifts, how they felt they were looked after by the Hotbox team, what it was like working solo for the first time, taking on more responsibility year on year, and even how the experience and confidence gained has helped with career progression away from festivals!


Another way to see what joining us is like is to check out some of our festival photos!

In our festival photo galleries, you will find thousands of photos covering our festival history over the past twenty years!

Going Solo

It's totally normal to be anxious before coming to a festival, particularly if you're coming solo! We get hundreds of messages every year from people wanting to join us but nervous about doing it, so we promise you're not alone! We're a very friendly bunch so if there's anything we can do to reduce your anxiety please get in touch! Try joining our Facebook Group to make friends with others before the festival - there are even a few WhatsApp groups that have been set up too!


If you have specific questions about joining us at festivals try our festival FAQs!

Our festival FAQs are regularly updated and packed full of answers to the questions we are usually asked, plus lots of handy hints and tips about working at festivals.


We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!


If you would like to drop us an email it's


You can reach our office by phone on the numbers below...

Tel: 01252849600 (UK) select option 2 for Hotbox Events

Tel: +441252849600 (International) select option 2 for Hotbox Events

More news

Sign up to our newsletter

YouTube Twitter facebook Instagram LinkedIn