A huge thank you to all the Pixies, CATs and Fire Tower Stewards who joined us at Latitude Festival!

A huge thank you to all the Pixies, CATs and Fire Tower Stewards who joined us at Latitude Festival!

Friday, July 29, 2022

Thank you so much to everyone who joined us at Latitude Festival last week! We hope you've all had time to catch up on sleep and are reminiscing about our incredible week! 🎆

We're so grateful to you all for travelling to the site in some of the highest temperatures we've seen at a festival in years. Despite the heat, you all gave 110% on your shifts, keeping an eye out for all the hazards the weather threw at us and helping the festival goers to have the best time at Latitude!

For many of you it was your first ever trip to Latitude after joining the Hotbox crew at the other festivals we work at and we hope it didn't disappoint!

New friends were made, new artists discovered, many miles walked, and some great food was eaten – all in all a 10/10 festival from us! And what a way to close the festival – Ed Sheeran's surprise appearance on stage with Snow Patrol was the perfect ending to an amazing weekend! 🤩

Your hard work never goes unrecognised by the event organisers, zone teams and other onsite agencies. We've heard those that joined us for the first time took to the role like a duck to water and the seasoned Hotbox crew continued to give the 5* customer service that makes the Hotbox team what it is. We appreciate all your efforts so much so a huge thank you from us! 🙏

The feedback we've been receiving from you on socials and email about working with Hotbox Events at Latitude Festival has been wonderful to read! If you enjoyed your week with us and have a few minutes to send over a paragraph or two for our staff and volunteer feedback page...

Please email this to info@hotboxevents.com

Please also attach a photo of you at Latitude if you can so this can be added to the Hotbox website!

Your feedback is a big help to those thinking of joining us in in future years; giving an idea of what working at a festival with Hotbox Events is like, so please do get in touch if you can!
We're already planning for next year and your suggestions are always taken into consideration; many of which help us to improve both our service to the festival goers and the experience for our staff and volunteers.

We're always up for changing things to improve the volunteer experience - like the change we made earlier this summer; asking our Zone Supervisors to sign out their teams in zone at the end of shifts as we heard you didn't like walking back to the compound to sign out 😊

So, if you do have any comments - good or bad - please don't hesitate to get in touch. We realise nothing is perfect so please don't be afraid of having a moan if there is something you'd like us to take into consideration for 2023!

Also, a huge thank you to all of our volunteers, paid stewards and staff who let us interview you on camera! Keep your eyes peeled for them popping up on our socials and website later in the year, as well as on the screens beside the main stage at Latitude 2023! 🤩

We're working as fast as we can to get your deposits back to you as soon as possible. If Latitude is the last festival you applied to this year your deposit will be sent as a cheque to the address in your PAAM Profile within 30 days of the last day of the festival – please ensure that the address in your PAAM Profile is up to date!

If you joined us as a paid steward you can now find everything you need to process your wages in the PAAM Portal under 2022 Paid Steward Wages Information.

If you'd like to join us again this summer, we still have spaces available at Camp Bestival Shropshire, Reading Festival and Leeds Festival! The remaining spaces are filling quickly so apply now if you'd like to join us again this year!

We're looking forward to welcoming you back to a festival soon! 🎪

More festivals you can apply for

To find out more and apply choose the festival you're interested in volunteering at, you'll then find all the info including when you'll need to arrive at the festival, how many volunteer shifts you'll do, how old you need to be to volunteer at festivals, the kind of things you'll get involved with when volunteering and loads more!

Paying your deposit

As usual, you need to pay a refundable security deposit to volunteer with us this summer.

When volunteering with Hotbox Events you only need to pay 1 deposit to volunteer at as many festivals as you like each summer!

Deposits are returned within 30 days of the last day of a festival, if you have volunteered with us before your deposit is discounted by 35%. There are no admin fees charged on deposits, so you receive your entire deposit back as long as you complete all of your shifts at the festivals!

Of course, if for any reason a festival does not go ahead, your security deposit will be returned to you in full.

Please remember that we cannot confirm your place until you have paid your deposit!


If there is anything you would like to ask or you would just like to chat with us about volunteering, the easiest way is to...

Connect with us on MessengerConnect with us on Messenger


You can connect with us @hotboxevents on Instagram, Twitter, Facebook, and LinkedIn


If you would like to chat with others who have volunteered with us before head to our Facebook Group and Forum

On Facebook and in our Forum you will find new and returning volunteers chatting about what it is like to volunteer at festivals, arranging to share lifts, asking and answering questions about volunteering at festivals and making friends with other volunteers!


If you have not volunteered at a festival before and are wondering what it is like, check out some of our staff and volunteer interviews!

In the interviews you will get to hear from volunteers who have joined us talking about how they found their shifts, how they felt they were looked after by the Hotbox team, what it was like volunteering solo for the first time, taking on more responsibility year on year and progressing from a volunteer to staff role, and even how the experience and confidence gained has helped with career progression away from festivals!


Another way to see what volunteering is like is to check out some of our festival photos!

In our festival photo galleries, you will find thousands of photos covering our festival volunteering history over the past twenty years!

Going Solo

It's totally normal to be anxious before coming to a festival, particularly if you're volunteering solo! We get hundreds of messages every year from volunteers wanting to join us but nervous about doing it, so we promise you're not alone! We're a very friendly bunch so if there's anything we can do to reduce your anxiety please get in touch! Try joining our Facebook Group to make friends with others before the festival - there are even a few WhatsApp groups that have been set up too!


If you have specific questions about volunteering at festivals try our festival FAQs!

Our festival FAQs are regularly updated and packed full of answers to the questions we are usually asked, plus lots of handy hints and tips about volunteering at festivals.


We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!


If you would like to drop us an email it's info@hotboxevents.com


You can reach our office by phone on the numbers below...

Tel: 01252849600 (UK) select option 2 for Hotbox Events

Tel: +441252849600 (International) select option 2 for Hotbox Events

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