Tuesday, May 31, 2022
If you're volunteering with us at Download Festival your shifts have now been assigned, you can order your meal vouchers, and your info pack is ready!
You can find out which shift pattern you're on by logging into Hotbox Events PAAM
Your shift is shown on your Download Festival Event Info page.
Please note, if you've only just had your Download Festival volunteer position confirmed, your shift may still be pending. We're assigning new volunteer shifts daily so please check back for an update!
You can now login to order your meal vouchers!
We'll be sharing Specialized Security's Crew Catering facilities at Download. The Specialized caterers will be based in the main crew area, close to where our compound is based, serving a variety of hot meals and packed lunches at a greatly discounted price compared to the public festival food outlets.
You can pre-order meal vouchers from Hotbox for £6.00 per voucher.
To order your Download Festival meal vouchers:
Please note the deadline for pre-ordering meal vouchers is Thursday 2nd June 2022.
The Hotbox compound will house a large marquee with tables, chairs and kettles; providing 24 hour access to hot tea and coffee! We will be providing some tea, coffee, milk and sugar although PLEASE bring your own mug!
Also, if you tend to drink a lot of tea and coffee please bring some extra supplies as ours won't last forever!
Please login and read your Download Festival Info Pack and Docs!
There is a wealth of info in the pack including pre-event and onsite contact details, travel and arrival info, where and when you need to check-in at Download, information about festival passes, how volunteer shifts are organised, Download catering, your briefings and training sessions, emergency procedures, staff and volunteer roles and responsibilities at the festival, festival security procedures, festival CCTV, Health and Safety, festival communications and more!
The information within the packs is very important so please make sure you login and read it before you arrive at Download!
To read your Info Pack, you need to:
We're receiving a lot of questions about volunteering at Download; most of the answers can now be found in the Info Pack so please make sure you read yours!
You'll also find the below documents in the Portal!
Please make sure you read all the docs before arriving at Download!
And finally, please make sure you have your proof of right to work in the UK sorted! It's better to avoid a last-minute panic by checking you know where your passport/birth certificate and NI document are now than 5 minutes before you're due to leave for the festival!
We're required to see the original documents at the festival site, we cannot accept photocopies.
If you're using a Home Office Share Code as proof of your right to work in the UK, please ensure this has been emailed to us along with your date of birth before the festival.
Please note - a driving licence is NOT proof of your right to work in the UK!
See you next week!
If there is anything you would like to ask or you would just like to chat with us about volunteering, the easiest way is to...
On Facebook and in our Forum you will find new and returning volunteers chatting about what it is like to volunteer at festivals, arranging to share lifts, asking and answering questions about volunteering at festivals and making friends with other volunteers!
If you have not volunteered at a festival before and are wondering what it is like, check out some of our staff and volunteer interviews!
In the interviews you will get to hear from volunteers who have joined us talking about how they found their shifts, how they felt they were looked after by the Hotbox team, what it was like volunteering solo for the first time, taking on more responsibility year on year and progressing from a volunteer to staff role, and even how the experience and confidence gained has helped with career progression away from festivals!
Another way to see what volunteering is like is to check out some of our festival photos!
In our festival photo galleries, you will find thousands of photos covering our festival volunteering history over the past twenty years!
It's totally normal to be anxious before coming to a festival, particularly if you're volunteering solo! We get hundreds of messages every year from volunteers wanting to join us but nervous about doing it, so we promise you're not alone! We're a very friendly bunch so if there's anything we can do to reduce your anxiety please get in touch! Try joining our Facebook Group to make friends with others before the festival - there are even a few WhatsApp groups that have been set up too!
If you have specific questions about volunteering at festivals try our festival FAQs!
Our festival FAQs are regularly updated and packed full of answers to the questions we are usually asked, plus lots of handy hints and tips about volunteering at festivals.
We usually send an email newsletter about once a month, if you would like to keep up to date you can subscribe!
If you would like to drop us an email it's firstname.lastname@example.org
You can reach our office by phone on the numbers below...
Tel: 01252849600 (UK) select option 2 for Hotbox Events
Tel: +441252849600 (International) select option 2 for Hotbox Events